At Ory Moon LLC, we are committed to delivering your order quickly and safely.
1. Processing Time
All orders are processed within 1–2 business days.
Orders are not shipped or delivered on weekends or holidays.
2. Shipping Time
Standard shipping to the USA typically takes 3–7 business days.
Delivery times may vary depending on your location or unforeseen delays.
3. Shipping Costs
Shipping costs are calculated at checkout.
Occasionally, promotional free shipping may be offered.
4. Order Tracking
Once your order is shipped, you will receive a tracking number via email to monitor your package.
5. Delays or Issues
If your order is delayed, lost, or damaged in transit, please contact us at orymoonllc@gmail.com, and we will assist you promptly.
6. Contact Us
For any shipping questions or concerns, reach out to:
Email: orymoonllc@gmail.com